RESPONSIBLE BUSINESS PRACTICES AND BUSINESS INTEGRITY
Corporate Digital Responsibility
Keeping data secure
Data and IT infrastructure play an ever-increasing, and in many sectors decisive, role in HENSOLDT’s numerous digitalization actions. Securing our digital viability and thus also protecting the intellectual property of the Company and its customers is a vital task. At the same time, digitalization is being utilised to enhance sustainability in many areas.
Within a framework defined by numerous legal obligations, national and international directives, conventions and commercial practices, data security has a high priority at HENSOLDT. Within the context of a comprehensive data protection management approach, numerous actions contribute to the continual monitoring and documentation of compliance with the defined data protection principles. Actions include, for instance, the defined protection objectives and classes, along with HENSOLDT’s documentation management. These enable us to guarantee protection of often particularly critical data in the security and defence sector and to prevent violations.
In addition to the technical prerequisites, the focus is on sensitising employees to handle data responsibly and sustainably and on the (new) challenges of data-driven business models. Because the human factor presents the greatest risk potential. To make employees even more mindful of possible risks, HENSOLDT launched a comprehensive cybersecurity awareness campaign in 2020. Mandatory training modules were also posted on the intranet, and success was documented by means of tests that simulated phishing attacks.
All employees are expected to be constantly mindful of data protection when performing their day-to-day tasks. All executives are obligated to ensure and verify that their subordinates comply with the data protection regulations. Every employee who identifies a vulnerability in the area of data protection is obligated to report this to his or her supervisor or the Group Data Protection Officer.Excerpt from the HENSOLDT Data Protection Policy
HENSOLDT's data protection policies and measures are based on legal requirements and in line with the European General Data Protection Regulation, forming the basis for the company's high standard of global data protection.
In the context of continually advancing and accelerating digitalization and networking, new business models and digitalization concepts are constantly emerging at HENSOLDT. Data make possible new products, product applications and innovative services, as well as altered work models. The pandemic gave further momentum to this trend in 2020. Remote maintenance and services are increasingly becoming the rule, Industry 4.0 is transforming manufacturing, artificial intelligence has reached the tipping point and mobile working has now become the norm for many employees. At the same time, opportunities for enhancing efficiency and improving the use of resources are opening up along the entire value creation and production chain.
Our aim is to ensure the protection of data meets the high level of international standards and to prevent or defeat any intrusions.
In addition to defined principles for handling data, the action framework applicable world-wide at HENSOLDT under consideration of market-specific and regional differences also comprises issues such as transparency, self-determination and general data security.
At the same time, increasing digitalization and the use of digital technologies present new opportunities for sustainable living and business. In harmony with the sustainability strategy of the German Government, HENSOLDT further reduced its ecological footprint in 2020 by means of various digital sustainability initiatives.
The optimisation of mobile working during the pandemic made a substantial contribution here. Even after the pandemic is resolved, HENSOLDT intends to integrate mobile working as a normal part of our future day-to-day enterprise operations. New applications will be reviewed before their rollout to determine whether they can concurrently be made available to mobile users, e.g. via their phones. The rollout of Microsoft Teams as the central communication and data exchange platform of the HENSOLDT Group also plays a role here. The use of dashboards also makes it possible to visualise and track KPIs.
Concurrently, HENSOLDT has developed and implemented new solutions for remote maintenance and remote customer service as well as for customer education services and presentations. These leverage the potential of virtual reality and 3D simulations and not only improve customer service, but also significantly reduce business travel, and thus CO2 emissions.
In addition to reducing its ecological footprint, HENSOLDT also places a high priority on the responsible use of core technologies such as artificial intelligence (AI). Today, AI technologies are in use at HENSOLDT across all divisions. This means that HENSOLDT must ensure that ethical principles are complied with in both the development and the application of AI. Ultimately, HENSOLDT’s technologies are all about people.